Customer reception and support operator

Duration: 40 hours

Location: Noale (VE) or Padova (PD)

Certificate: Skills certificate

The course provides the knowledge needed to work effectively in front-office roles. Participants will develop organisational, communication and interpersonal skills, with a special focus on managing emotions, time and priorities.

The programme covers the principles of effective communication, behavioural styles, techniques for managing difficult situations and practical tools for organising daily tasks.

How to attend

 
All courses are held in person and are free of charge, financed under the GOL Programme (guaranteed worker employability).

Participants attending at least 70% of scheduled hours will also receive a participation bonus paid directly by INPS.

To attend:

• Go to your local jobs centre (Centro per l’Impiego)
• Meet with your case manager
• Indicate Fondazione Consulenti per il Lavoro – Giacomo Bolzonella as the provider