Sales operator

Duration: 40 hours

Location: Noale (VE)

Certificate: Skills certificate

The Sales Operator course is designed to develop the essential skills required to work in sales and customer service, helping participants improve their communication abilities, build strong customer relationships and successfully manage the sales process.

Throughout the course, participants will gain practical knowledge of effective communication, active listening, body language and persuasive sales techniques to enhance customer interactions. The programme also covers key topics such as emotional and stress management, conflict resolution, professional networking, public speaking, leadership and teamwork.

The objective is to prepare professionals who can deliver high-quality customer service, build lasting customer relationships and contribute to achieving a company’s sales objectives.
 

How to attend

 
All courses are held in person and are free of charge, financed under the GOL Programme (guaranteed worker employability).

Participants attending at least 70% of scheduled hours will also receive a participation bonus paid directly by INPS.

To attend:

• Go to your local jobs centre (Centro per l’Impiego)
• Meet with your case manager
• Indicate Fondazione Consulenti per il Lavoro – Giacomo Bolzonella as the provider